Frequently Asked Questions about Divorcelawinfo.com

Who operates Divorcelawinfo.com?
Can I really represent myself in my divorce?
Who provides the answers to the legal information questions?
What if I need legal advice?
How do I contact Divorcelawinfo.com?
Who processes my credit card information when purchasing kits or services?
Are my communications with Divorcelawinfo.com secure?
What is your refund policy?

Q. Who operates Divorcelawinfo.com?

A. Divorcelawinfo.com is a project of MyLawyer.com, Inc.  MyLawyer.com offers state-specific interactive legal documents and legal tools, enabling citizens to access the law without incurring the high cost of legal fees. MyLawyer.com is an organization consisting of lawyers with computer skills, paralegals, web marketing specialists, legal researchers, and computer professionals.

The founder and President of MyLawyer.com, Inc. is Richard S. Granat. He was previously the President and Dean of the Philadelphia Institute for Paralegal Training, the nation's first paralegal training school. Richard has been a member of the Maryland and District of Columbia Bar for over thirty years, and is the author of "How to Do Your Own Divorce in DC, Maryland, and Virginia," and "How to Do Your Divorce in Maryland" (1998). Richard is a member of the American Bar Association, the Maryland State Bar Association, and the District of Columbia Bar Association.  Richard Granat believes that there are too many lawyers in the United States, and unlike normal business markets this increase in the number of providers has resulted in an increase in legal fees, rather than a decline in legal fees. Richard is committed to the idea that there are many routine legal tasks that can be undertaken without the full participation of an attorney and that information technology can make the law accessible and understandable to the general public. These beliefs are grounded in empirical research that has been ignored by the majority of the practicing bar.

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Q. Can I really represent myself in my divorce?

A. We believe that with accurate and complete legal information a person of reasonable intelligence and education can represent themselves in a wide variety of routine and uncontested family law, and other legal matters. This assumption is based on fact. In an evaluation study undertaken by the University of Maryland School of Law of a sample drawn from over 10,000 pro se litigants in family matters in Maryland Courts, seventy-four (74%) of the reported that they were satisfied with the result and would represent themselves again. Fifty-four (54%) percent reported that they decided to represent themselves because they thought a lawyer would be too expensive, and an additional eighteen (18%) reported that they represented themselves because they did not think that the problem was sufficiently complicated that a lawyer's services were required. These research findings are supported by similar research in other jurisdictions which are collected at the Pro Se Law Center. There are situations when you should not represent yourself and you should seek the assistance of counsel. These situations include where you have substantial assets; where you and your spouse cannot reach agreement on custody, visitation, or child support issues; and where your spouse is uncooperative or has been abusive. On the other hand if your dispute is uncontested, securing a legal result is only a matter of filing the correct legal documents in the correct order. If you can follow instructions, you can represent yourself as a pro se litigant -- you don't have to have three years of law school.

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Q. Who provides the answers to the legal information questions?

A. Our Legal Research Team answers you directly, but, provides general legal information answers only -- not legal advice -- since we are not a law firm.

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Q. What if I need legal advice?

A. If you need legal advice, or have questions about your specific case, we recommend a telephone legal advice service administered by ARAG Group.  ARAG Direct offers an "Ask an Attorney" service through a nationwide network of attorneys. ARAG Direct charges $39.95 per telephone call.  Divorcelawinfo.com is not a law firm, we do not offer legal advice.

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Q. How do I contact Divorcelawinfo.com?

A. Contact Information:

Divorce Law Information Center
MyLawyer.com, Inc.
9141 Reisterstown Road, #43
Owings Mills, Maryland 21117

Toll-free: 1-800-311-6123

Contact Us Here

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Q. Who processes my credit card information when purchasing kits or services?

A. Credit card transactions for Divorcelawinfo.com are processed by Yahoo. Yahoo secure transactions services to over 4,000 web sites, and includes among its clients, USA TODAY, the Washington Post, the State of New York, Pennzoil, McDonalds, and other Fortune 500 Corporations.

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Q. Are my communications secure?

A. Divorcelawinfo.com is hosted on a secure Netscape Commerce Server, which uses the Secure Sockets Layer protocol. (SSL). It is a security protocol and emerging standard like HTTP (Hypertext Transfer Protocol) to transfer information across the Internet. The main difference between the two, is that SSL, developed by Netscape, has made special provisions (via various encryption schemes) to transfer information securely across the Internet. SSL enables a Web site visitor's browser to connect and transparently negotiate a secure communication channel. Once this connection has been made, information can be exchanged with theoretically no chance of any unauthorized third party interpreting the data.

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Q. What is your refund policy?

A. Our self-help legal documents from The-Law-Store are 100% guaranteed: If you are not satisfied with the product you purchased for any reason, please let us know within 14 days of your date of purchase, and we will promptly refund your money.  To secure a refund you must contact us here or call 1-800-311-6123 and certify that you have not used our product to prepare your legal forms.

PLEASE NOTE:  A separate refund policy exists for our self-help and Document Preparation Services and documents offered through our affiliate state specific and specialty sites.  For more information regarding our refund policies for these sites, please refer to the respective site.  Our refund policy for our affiliate state specific and specialty sites is listed individually throughout our state specific and specialty web sites.

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